Volume 2, Issue 4

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Focusing on training and professional development

Sandra CoatesThe long-term success of any technology adoption depends on the strength of your professional development and sustainment plans. We can help. Read more.

Sandra Coates
VP, Services
SMART Technologies

News

We heard you

The results are in, thanks to everyone who took time to complete our Customer Satisfaction Survey. Read more.

Sales and customer support awards

SMART Technologies took home two Stevie Awards for Sales & Customer Service. Read more.

Technical communication award

SMART’s documentation team won a prestigious industry award from the leading professional organization for technical writers, the Society for Technical Communications (STC). Read more.

At your service

Providing local language support

SMART’s website now provides local contact information so you can easily access support at a convenient time and in your language. Read more.

In focus

Maintaining the uninterruptible power supply in your SMART Table interactive learning center

Your SMART Table interactive learning center contains an uninterruptible power supply (UPS) battery backup device that’s designed to increase your table’s reliability by protecting it from power disturbances. This article explains how you can extend the UPS’s service life by properly installing, charging and maintaining it. Read more.

Learning links

Spring brings new PD events and offers

SMART has three new training and professional development events happening in March, and we hope you can attend. Read more.

 

 

Training and professional development course catalog 2011

The updated customer course catalog features a complete listing of our face-to-face and online courses as well as our learner conferences. Find out more about the types of training SMART offers and how you can make each interaction simpler and more intuitive than the last. Read more.

SMART training for business and government

If you’re new to using SMART products in the workplace, you can find training and support documentation quickly on the SMART training for business and government web page. If you’re already experienced with SMART products, there are topics for system administrators, technical support staff and advanced users. Read more.

Learning systems materials update

SMART’s learning systems group designs and develops training to support users of SMART products and services. For a selection of our latest training materials and courses, visit SMART’s Training and professional development page. Read more.